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Clinical Support for Services

Laboratory

The Wilkes County Health Department Lab provides testing in all areas of patient care and communicable disease control: blood tests, urine tests and screening tests for certain diseases. There are some tests that cannot be performed on site. However, contracts with local and state labs allow the Health Department Lab to collect samples and prepare them for testing off site, such as HIV tests, pap smears and water testing for Environmental Health. The results are sent back to Wilkes County Health Department Lab as soon as they are available.

Wilkes County Health Department’s lab is staffed by two nationally certified phlebotomists. All lab staff members are certified through the American Society of Clinical Pathologists (ASCP) and it is nationally certified by Clinical Laboratory Improvement Amendment (CLIA). The laboratory undergoes an inspection by CLIA every two years as a high complexity laboratory and has been re-certified each time with no deficiencies or recommendations. The laboratory is enrolled in a proficiency program, through the College of American Pathologist (CAP), which is federally mandated by CLIA. The proficiency testing results are always successful and have an average rating of 90 to 100%. The lab proudly displays the certificates received from CLIA and CAP.


Pharmacy

The Wilkes County Health Department pharmacy only fills prescriptions written by its employees. The medicines stocked are for routine childhood and adult illnesses, vaccinations (shots) and prescription methods of birth control. Some medicines for patients seen at Wilkes County Health Department may be filled through the Care Connection Pharmacy at Wilkes Regional Medical Center. For more information on the Health Department’s pharmacy services call 651-7450.


Central Piedmont Access II

The Wilkes County Health Department Medicaid Case Manager helps Medicaid-covered children, teenagers and adults who have been hospitalized or treated at the emergency department. This registered nurse contacts these Medicaid-insured patients to help them take better advantage of the preventive, well and sick care they can receive at non-emergency settings. The nurse also specifically works with patients who have asthma, diabetes or congestive heart failure to help them with controlling their conditions so that they don’t reach a point where they need to seek emergency care. If you have Medicaid you may be eligible for Central Piedmont Access II. The services include: For more information, contact (336) 651-7450.


Baby Love

Baby Love is a state program that provides comprehensive prenatal care from the first positive pregnancy test through the postpartum period. Infants born to women in the Baby Love program are eligible for Medicaid up to their first birthdays. Although Wilkes County Health Department provides many Baby Love services, the program is directed and must be applied for at the Wilkes County Department of Social Services.

Baby Love supports the Maternity Care Coordinators, Maternal Outreach Workers, Post-Partum Home Visit Nurses and Child Care Coordinators who assist pregnant women in getting the medical care they need including prenatal care through postpartum birth control, childbirth and parenting classes, in-home skilled nursing care for high-risk pregnancies, nutrition counseling and psychosocial counseling as well as finding social support services such as transportation, housing, job training and day care.



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